Customer care
Privacy Policy
This policy explains how Yana's Mane & Crown handles information collected through our website and when you place an order with us.
Information we collect
We collect the information you give us directly, such as your name, email address, phone number, shipping address and the contents of any message you send us. If you subscribe to our mailing list, we collect the email address you provide.
Our website may also record basic technical information sent by your browser, such as the pages you visit and the type of device you use.
How we use your information
We use your information to respond to enquiries, prepare and fulfil orders, communicate about your order, and — if you have opted in — send occasional updates about new arrivals and restocks. You can unsubscribe from marketing messages at any time.
Cookies and analytics
Your browser may store small files (cookies) so the site remembers items in your cart. If we add website analytics in the future, this policy will be updated to describe the service used and the information it collects.
Payments and order information
Card payments are not processed on this website today. When a payment provider is connected, payment details will be handled directly by that provider and this policy will be updated to name it. We keep the order details we need to fulfil your purchase and to keep our own business records.
Third-party service providers
We may share information with providers that help us operate the business — for example a website host, shipping carrier or payment processor — and only to the extent needed to provide that service. We do not sell your personal information.
Data security
We take reasonable steps to protect the information we hold. No method of transmission or storage over the internet can be guaranteed to be completely secure.
Your choices
You may ask us what information we hold about you, request corrections, ask us to delete it, or opt out of marketing messages. Contact us using the details below and we will respond as promptly as we can.
Children
Our website and products are intended for adults and are not directed to children.
Changes to this policy
We may update this policy as the business grows. The most current version will always be posted on this page.
Contact us
Yana's Mane & Crown, 3030 Summer St, Houston, TX 77007
Phone: 832-793-3677
Email: maneandcrown@gmail.com
Hours: 9:00 AM – 7:00 PM daily